Audara Plans
Choose the Perfect Plan for Your Business
Enterprise-class features, trusted support, and measurable savings—at nearly 50% lower cost.
Omni Chat
Digital Engagement
$29 USD
per user/month
Omni Core
Total Omnichannel
$59 USD
per user/month
Omni Plus
AI-Powered Omnichannel
$79 USD
per user/month
Omni Infinity
Need Custom Features? A custom-tailored corporate plan for the most demanding businesses.
Let’s talk
annual billing
Omni Chat
Digital Engagement
$25 USD
per user/month
Omni Startup
Total Omnichannel
$49 USD
per user/month
Omni Plus
AI-Powered Omnichannel
$67 USD
per user/month
Omni Infinity
Need Custom Features? A custom-tailored corporate plan for the most demanding businesses.
Let’s talk
annual billing
Omni Chat
Choose from:
- AI Agent: Chatbots
- Incoming Chat Queues
- Agent Web Panel
- Supervisor Live Dashboard
- WebChat (1 widget)
- WhatsApp Official API (1 account)
- Facebook Messenger (1 account)
- Instagram DM (1 account)
- 360° CRM
- COPC KPIs & Metrics
- Chat Recording
- AI Agent: Copilot
- Agent Pause Control
- ACW Time Management
- LLM AI Integration
- Make Integration
- 6-Month Data Storage
- Core Support 5x8 via Chat
Optional Add-Ons
(Additional Cost Applies)
- WhatsApp (+account)
- Instagram DM (+account)
- Facebook Messenger (+account)
- AI Integrations
- AI Functions (RAG style)
- 12-Month Data Storage
- Plus Support 5x8
- Extra Support 7x24
Omni Core
Everything in Omni Chat, plus…
- VoIP Phone Calls
- WebRTC Webphone
- Incoming ACD Queues
- Preview and Auto Call Dialers
- Call Recording
- Agent Pause & ACW Control
- Interaction Disposition
- Smart Voice Menus (2 x user)
- 360° Omnichannel CRM
- CDP and Segmentation
- Live Widgets Dashboard
- Role Based Access
- Reports & CDR Logs
- +100 COPC KPIs & Metrics
- Bring Your Own Sip Trunk (BYOC)
- 6-Month Data Storage
- 99.6% Uptime
- Core Support 5x8 vía Chat
Optional Add-Ons
(Additional Cost Applies)
- AI Agent: Voicebots
- AI Advanced Functions
- Predictive or Blaster Dialers
- Blaster Bot Call Dialer
- DID Numbers in 150+ Countries
- SIP Trunks
- Plus Support 5x8 (Chat & Phone)
- Extra Support 7x24 (Chat & Phone)
Omni Plus
Everything in Omni Core, plus…
- AI-Powered Speech Analytics
- AI-Powered Quality Assurance
- AI-Powered Sentiment Analysis
- AI Compliance Monitoring
- AI Advanced Functions (RAG style)
- Knowledge Base
- Call Transcription
- Enhanced Engagement
- CSAT, NPS, FCR Surveys
- Conversion Tracking
- Gamification
- Smart Voice Menus (2 x user)
- Integrations & Webhooks
- Bidirectional Integration with HubSpot, Zoho, others
- Screen Sharing
- Free Training
- 12-Month Data Storage
- Higher SLA (99.9% uptime)
- Extra Support 7x24 via Chat & Phone
Optional Add-Ons
(Additional Cost Applies)
- AI Agent: Voicebots
- Vídeo Chat Support
- DID Numbers, 150+ Countries
- SIP Trunks
- API Access
- Premium Support 7x24
Infinity
Everything You Need… Your Way
- Choose the Features You Need
- Custom Feature Development
- Custom Onboarding
- Tailored Training
- Scheduled Updates
- Custom Integrations
- Amazon S3 Uploads
- Bespoke Architecture
- Advanced Security Customization
- API and Database Access
- Best Practice Recommendations
- Up to 99.99% Uptime
- Uptime Warranty
- Custom Data Retention Policy
- Tailored SLAs
- Direct Access to Product Owners
- Technical Account Management
- Premium 24/7 Support
The Chat plan is starting from 5 users. Additional conditions and costs apply to activate optional features not included.
The Startup plan is available only for 5-user packages. Additional conditions and costs apply to activate optional features.
The Plus plan starts at 5 users. Additional conditions and costs apply to activate optional features. Volume discounts available.
Ask for requirements to access a Custom Plan. Custom Plans can include the development of tailored features.
Startups Drive the Future — We’re Here to Support Them
At Audara, we believe startups are engines of innovation and bold thinking. That’s why we offer our Omni Core plan with preferential pricing — to empower early-stage companies with access to world-class customer experience tools from day one. By supporting the startup ecosystem, we’re helping the next generation of businesses scale faster, learn from industry experts, and deliver exceptional service from the very beginning.
We’re Confident You’ll Love Using Audara…
Get Started in 24 Hours
We set up everything you need so you can start using Audara without delays.
No Maintenance Costs
As a cloud-based platform, we provide routine system updates at no extra charge.
Support Included
Our team is ready to help you resolve any issues quickly
Flexible Solutions
We work with you to develop a solution tailored to your business needs.
Support Plans Tailored to Your Needs
Audara Plans for Tech Support
All Audara customers receive free setup, onboarding, and support via chat and email when using our platform. For those who need enhanced assistance, including 24/7 phone support, technical account management, quarterly reviews, and more, we offer premium support services.
Core 5x8
Support via tickets, email, and chat. Monday to Friday, 8:00 AM – 5:00 PM. Included with Chat & Startup plans.
- L1 Events: 1 hour
- L2 Events: 8 hours
- L3 Events: 24 hours
Plus 5x8
Support via tickets, email, chat, and phone. Monday to Friday, 8:00 AM – 5:00 PM. Included with Omni Plans.
- L1 Events: 1 hour
- L2 Events: 4 hours
- L3 Events: 6 hours
Extra 7x24
Priority support via tickets, email, chat, and phone 24/7, 365 days a year. Available as an upgrade for all plans
- L1 Events: 30 min
- L2 Events: 2 hours
- L3 Events: 4 hours
Premium 7x24
High Priority support via tickets, email, chat, and phone. 24/7, 365 days a year. Exclusive only for Custom Plans
- L1 Events: 30 min
- Escalation Line
- Dedicated Account Manager
- Quarterly Business Reviews
“70% of users still prefer phone support when they need specialized assistance.”
