Voicebots that Speak Your Customers’ Language
AI-powered agents work 24/7 to automate inbound and outbound calls, seamlessly replacing human agents or collaborating with them to enhance customer satisfaction.
Real Conversations, Invisible Technology
Discover the magic behind every call and see how an Audara Voicebot works. AI-powered conversations understand every word, automate key processes, and elevate your customer experience in real time.
IA-Powered Voice Recognition
Voice recognition is the heart of every modern voicebot. It enables your virtual agents to instantly understand what each customer says—without relying on rigid menus or keypad responses. They can interpret open questions, detect intentions, and even recognize pauses or interruptions. At Audara, this capability doesn’t just transcribe speech; it captures meaning with accuracy, fluidity, and context.
AI-Powered Natural Voice Generation
Natural voice generation is what gives your voicebot its personality. It transforms text into spoken words with a human tone and natural intonation, allowing virtual agents to engage customers just like a real person would. With this advanced technology, responses can be fine-tuned for pauses, emphasis, tone, and even emotion. At Audara, every interaction sounds clear, empathetic, and consistent with your brand—never robotic or artificial.
Voice Automation Powered by True Intelligencee
With advanced voice technologies and tailored features, your voicebot can capture data, take action, and adapt to every conversation. It’s not just about talking—it’s about understanding, responding, and resolving with true intelligence.
Natural Language Powered by Advanced AI
Audara’s AI agents are enhanced by state-of-the-art language LLM models like ChatGPT (OpenAI), enabling them to understand, contextualize, and respond just like a human. This creates more natural conversations, precise answers, and greater flexibility to handle complex questions or shifts in topic.
Adaptive Intelligent Capabilities
Audara’s AI agents don’t just reply—they think and act. With intelligent automation capabilities, they can identify specific business needs, determine how and when to ask for information in natural language, and execute actions by connecting to APIs or knowledge bases. Activate the right functions to complete tasks autonomously and streamline every interaction.
Voice Synthesis Markup for Personalization (SSML)
You can enrich every spoken response by adding voice synthesis markup (SSML) to your requests. This allows greater control over audio output—adjusting pauses, pronunciation of acronyms, dates, times, abbreviations, or even redacting sensitive text—so each message sounds clear, polished, and consistent with your brand voice.
24/7 Specialized Support
Advanced Omnichannel Automation
Automate repetitive tasks, capture essential data, and answer common questions with customizable conversational flows and integrations. Audara’s AI agents connect seamlessly with your CRM, support tools, and external APIs to take automation to the next level—without requiring any code.
Automate When You Can. Humanize When It Matters.
At Audara, we believe the best service isn’t about replacing people—it’s about empowering them. That’s why our AI agents are part of a hybrid approach where, at any moment, a customer can be handed over to a human agent. Whether triggered by customer choice or a predefined rule, the conversation transitions smoothly without losing context.
Explore How AI Agents Transform Your Customer Experience
With advanced AI capabilities, your voicebot captures information, takes action, and adapts intelligently to every conversation.
"We need 24/7 front desk service without hiring more staff"
🎯 Agent Goal: Handle reservations and inquiries outside business hours, reduce workload for the in-house team, and enhance the guest experience.
Reception Agent | Hospitality / Travel | Inbound
“We get too many questions about balances and due dates to keep up”
🎯 Agent Goal: Automate responses to common inquiries to reduce wait times and free up your team for more complex issues.
Support Agent | FinTech / Financial Services | Inbound
“We want to record every customer interaction in our CRM”
🎯 Agent Goal: Capture key details—name, email, ID, and reason for contact—and log them automatically in your CRM.
Data Capture Agent | CRM / Customer Service | Inbound
“We’d like to notify customers when deadlines are approaching or payments are overdue”
🎯 Agent Goal: Send automated reminders about upcoming payments or outstanding balances to improve collection rates.
Notification Agent | Finance / Services | Outbound
“We’d like to notify customers when deadlines are approaching or payments are overdue”
🎯 Agent Goal: Confirm identity using key data—such as ID number or registered email—before escalating to a human agent.
Self-Service Agent | Telecom / Finance | Inbound
“Our customers want to check their plans and balances anytime without waiting for an advisor”
🎯 Agent Goal: Automate frequent inquiries like balance, active plan, or billing dates, available 24/7 via WhatsApp or voice call.
Self-Service Agent | Telecom / Finance | Inbound
Connect Seamlessly with Your Other Tools
The Audara Voicebot is ready to integrate with hundreds of applications to enhance your workflows easily and securely. You can retrieve information from other systems, run queries, send updates, create records, search data, and much more—without writing a single line of code.
The Power to Automate Without Writing Code
Create Exceptional Experiences with AI-Powered Agents
Sell more, support better, and optimize costs—all from a single platform. With Audara and over 20 years of expertise, transforming your customer engagement has never been easier.
Copilot with Live Transcription and AI Assistance
Empower your team with the Audara AI Copilot.
Audara offers an intelligent copilot that supports human agents throughout every call. It performs live transcription of both the customer and the agent, displaying the conversation in a clear, chat-style timeline.
As the call unfolds, the system automatically identifies relevant knowledge base articles and suggests them in real time. If agents need additional information, they can highlight any part of the transcript or type a question manually. The AI assistant responds instantly in natural language, always contextualized to the conversation.
Our copilot doesn’t just assist—it elevates every agent, as if an expert were right by their side at all times.
An AI Copilot That Empowers Your Agents
Automatic Quality Control with Voice and Text Analysis
Our QA module leverages speech and text analytics to evaluate every call and chat once it ends. If live transcription is active, it uses that data directly; if not, the system applies speech recognition to process the audio. The conversation is then analyzed with configurable rules and quality criteria tailored to your operation.
It detects whether greetings were delivered, flags inappropriate language, measures sentiment, and evaluates key topics. The system also calculates metrics like silence percentage, active listening time, and possible interruptions.
Each interaction is automatically scored, categorized by topic, and can trigger alerts if protocols aren’t followed.
You can audit thousands of calls effortlessly, allowing your QA teams to focus where it matters most. This is precise, scalable post-call auditing designed to elevate your operation from day one.
Effortless Quality Control for Maximum Impact
Never Alone: An AI Assistant Always Ready to Support Your Team
Access intelligent assistants connected to a specialized knowledge base that transcribe calls in real time and provide contextual suggestions to agents as they engage with patients. The AI can draw on both machine learning and predefined rules aligned with your clinical protocols.
The copilot is available across every channel—voice calls, WhatsApp, social media, web chat, and video consultations.
With the AI Copilot, you can shorten training times for new staff, prevent or reduce errors in service delivery, and give your agents greater confidence—while delivering a superior experience to every patient and user.
An AI Copilot That Empowers Your Agents
Secure Your Success as an Audara Partner
With our Partner Program, you can unlock recurring passive income while helping your clients boost their revenue through omnichannel engagement.
True Omnichannel + AI in One Platform
Make it easy for customers to reach you on their terms—voice calls, WhatsApp, web chat, social media, or video—all from a single solution. With Audara, you can pick up any conversation right where it left off, no matter the channel.
Deliver better service, automate tasks without code, and drive more conversions with practical, accessible AI.
